We’re glad you’re here! Before we get started, let’s go over some important details about how we operate. We like to keep things simple and transparent, so this page will cover what you can expect when using our services. Sounds good?
Who We Are
We provide top-quality auto detailing, ceramic coating, and RV detailing services in Arlington, TX. We also work in partnership with other trusted service providers in the city, which means you always get access to the best options available. Whether you book with us or one of our partners, you’re in good hands.
Booking and Payments
How do I book a service?
Easy! You can contact us through our website, give us a call, or send us a message. We’ll set up an appointment that fits your schedule. If you need mobile or on-site service, we’ve got you covered.
Do I need to pay upfront?
For some services, we may require a deposit to secure your booking. This helps us keep everything running smoothly and avoid last-minute cancellations. The remaining balance is due upon completion of the service.
Cancellations and Rescheduling
What if I need to cancel or reschedule?
We totally get it—things come up! If you need to cancel or reschedule, just let us know at least 24 hours in advance. This allows us to adjust our schedule and keep things fair for everyone. Last-minute cancellations may result in a small fee, but we always try to be flexible.
Service Limitations
What’s included in my service?
Each service package outlines what’s included, and we always aim to go above and beyond. However, extreme conditions (like excessive pet hair, heavy stains, or deep scratches) may require extra time and cost. We’ll always discuss this with you upfront so there are no surprises.
What if my vehicle has pre-existing damage?
We do our best to treat every vehicle with care, but if there are pre-existing scratches, dents, or other issues, we can’t take responsibility for them. If we notice anything before starting, we’ll point it out so we’re all on the same page.
Partner Services
What if a partner handles my booking?
Because we work with other trusted providers in the area, there may be times when a partner completes your service. Rest assured, we only work with professionals who meet our high standards. If you have any questions or concerns, just let us know!
Satisfaction Guarantee
What if I’m not happy with the service?
We want you to love the results! If something doesn’t look right, let us know before we leave, and we’ll do our best to fix it. Your satisfaction is our priority.
Liability and Safety
Can I leave personal items in my vehicle?
We recommend removing any valuable or personal items before your appointment. While we take great care during every service, we can’t be responsible for lost or misplaced belongings.
Changes to These Terms
We may update these terms from time to time to keep up with changes in our services. If anything major changes, we’ll let you know. Sounds good?
Contact Us
Still have questions? No problem! Reach out anytime, and we’ll be happy to help. We look forward to keeping your vehicle looking its best!